Contact your network administrator to obtain an IP address. If the IP address intended for the device and the IP address of the computer used to access the device are located on different subnets, you cannot set the IP address. The device is located on a different subnet Check that the name of the firmware file corresponds to your device and try again. The most common reason is that the wrong firmware file has been uploaded. If the firmware upgrade fails, the device reloads the previous firmware. If you can’t find what you’re looking for here, try the troubleshooting section at /support. Go to Settings > System > Maintenance and click Default. It is also possible to reset parameters to factory default through the web interface. The installation and management software tools are available from the support pages on /support.

Use the installation and management software tools to assign an IP address, set the password, and access the video stream. If no DHCP server is available on the network, the default IP address is 192.168.0.90. The product has been reset to the factory default settings. The process is complete when the status LED indicator turns green. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber. Press and hold the control button while reconnecting power. To reset the product to the factory default settings: A reset to factory default resets all settings, including the IP address, to the factory default values. Reset to factory default should be used with caution.

You can also turn on maximum bitrate and specify a target bitrate within the average bitrate option.

To calculate the average bitrate, based on available storage and required retention time, use the target bitrate calculator. To calculate the estimated storage need, set the target bitrate and the retention time. Specify the average bitrate settings in one of the following ways: You can define the total storage required to store the video stream for a specified amount of time (retention time) when image quality is adjusted to meet the specified target bitrate. You are more likely to get better image quality when needed when using the average bitrate option.

Bitrate is higher in scenes with a lot of activity, compared to static scenes. This is so you can meet the specified target and provide the best video quality based on your available storage. With average bitrate, the bitrate is automatically adjusted over a longer timescale. This gives you a margin for additional complexity that needs to be captured. We recommend that you configure the target bitrate to a higher value than the expected bitrate. You can choose to either prioritize image quality or frame rate. You may see a decline in image quality or frame rate when the instantaneous bitrate is kept below the specified target bitrate. With maximum bitrate, you can set a target bitrate to handle bitrate limitations in your system. You are guaranteed constant image quality but it requires storage margins. The more activity in the scene, the more bandwidth you need. With variable bitrate, the bandwidth consumption varies based on the level of activity in the scene. With bitrate control, you can manage the bandwidth consumption of your video stream.

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